At QSSS, we believe disability support should be simple, flexible, and designed around you — not the other way around.

What started as a small team in Queensland with a vision to rethink traditional disability services has grown into a national provider supporting people across Australia. Our mission is simple: to put clients in control of their supports, their schedules, and their lives.

Rethinking Disability Support

For too long, disability support has been delivered through rigid systems and one-size-fits-all models. We saw the frustration this caused — support workers you didn’t choose, timetables that didn’t fit your life, and changes that took too long to happen.

That’s why we built a new model — one that puts you at the centre.
At QSSS, you choose your team, decide your schedule, and shape how your supports are delivered. It’s disability support, redesigned for real life.

A National Provider with Local Heart

From Brisbane to Darwin, Sydney to Perth, our virtual model allows us to provide consistent, responsive support no matter where you live. Each client is connected with a dedicated Support Specialist — your personal point of contact for everything from team management to service updates.

We handle the logistics behind the scenes, so you can focus on what really matters: living your life, your way.

Guided by Our Values

Our work is driven by our CATCHI Core Values:
Compassion, Accountability, Teamwork, Courage, Humility, and Integrity.
These values guide every decision we make and every interaction we have — ensuring your experience with QSSS is grounded in respect, trust, and care.

Join the QSSS Community

As we continue to grow, our goal remains the same — to empower people through personalised, meaningful support.

Whether you’re an NDIS participant, family member, or support coordinator, we’re here to make your journey simpler and more human.